Reference

What You Agree to When You Use 8r888

These terms set out the rules for your 8r888 account — what you can do, what we can do, and how disputes get handled.

Applies to all account holdersLocal law and region eligibilitybKash, Nagad, Rocket coveredUpdated without prior noticeYour use means acceptance
8r888 What You Agree to When You Use 8r888
HOW WE HANDLE YOUR ACCOUNT

Security, Data and Your Account Rights

Your account data is stored securely and used only to operate your 8r888 account, process payments, and meet our verification obligations. We do not sell your personal information to third parties. You have the right to request a copy of the data we hold on you, ask us to correct inaccurate records, or request account closure — any of these can be initiated through our support team. Account closure requests are processed within a reasonable timeframe; pending balances are settled before closure is finalised, subject to wallet verification matching the deposit method used, whether bKash, Nagad, or Rocket.

Data Security

Account data is encrypted in transit and at rest. Access is restricted to authorised staff involved in operating your account and processing your transactions.

Retention Policy

We retain your account records for as long as required by our operational and compliance obligations. You may request deletion of non-essential data via support.

Account Changes

To update your registered wallet number or contact details, raise a request through live chat. Changes are verified before they take effect to protect your account.

Your Rights

You can request your data, dispute an account decision, or ask for account closure at any time by contacting support with your account ID ready.

TERMS SUPPORT PATHS

Reach Us About Your Terms Questions

If a clause in these terms is unclear, or you believe a decision on your account was made incorrectly, our support team handles those queries directly. You can reach us through live chat in the app, by email, or through the in-account help section. We aim to respond to account-related queries within one business day, though complex cases involving wallet verification may take longer.

Live Chat Open the chat icon inside your account dashboard. Available during support hours for terms queries and account disputes.
Email Support Send your query with your account ID to our support address. Useful for detailed terms questions that need a written response.
In-Account Help The help section inside your 8r888 account lists common terms questions and links directly to our support team for escalation.

Common Questions About These Terms

These answers cover what most account holders ask when they first read through the terms. If your question is not here, live chat is the fastest way to get a direct answer.

Yes. These terms apply to your account regardless of how you access 8r888 — mobile browser, desktop, or app. Your account is the same across all devices.

Any confirmed balance is returned to the wallet used for your last deposit — bKash, Nagad, or Rocket — after identity verification is completed. Pending or disputed amounts may take additional time.

We can update terms at any time and they take effect on publication. We recommend checking this page periodically. Continued account use after an update means you accept the revised terms.

No. Access depends on your local law and eligible regions. These terms do not override local regulations. It is your responsibility to confirm that access is permitted where you are located.

Contact support via live chat or email with your account ID. Explain the decision you are disputing and we will review it. Complex cases involving wallet verification may take additional time.

Creating duplicate accounts, providing false information during registration, or attempting to manipulate wallet verification are all considered breaches. We reserve the right to close accounts in breach.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.